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Frequently Asked Questions

 

ABOUT JANGLO

What is Janglo?

Janglo is Israel's largest and oldest online community for English speakers. Founded in June 2001, we get upwards of 60,000 unique visitors per month.  

ACCOUNT INFO

How do I create an account?

Just go to http://register.janglo.net and enter your details.

You can also login instantly with your Facebook account by pressing  on the login form. 

Why can't I login?  

The problem may be related to capital letters or spaces in your username or password. Please use only smaller case letters, and no spaces.

Some people have ongoing problems logging in for no clear reason. If you need further help, email us.   

POSTING

Why didn't my post appear?

All messages are moderated before they are published on the site. If your message is still pending, please be patient. It should be checked soon.

If your message doesn't appear as "pending" and you suspect it may have gotten lost somehow, you can repost it.  

Why would my message get lost?  

One possibility is that you tried uploading large pictures and it caused the entire post to get lost. Another possibility is that your Internet connection cut out at the wrong time, or some other Internet quirk. 

How can I post by email?

You can post to the Jerusalem list via email at janglo@janglo.net or to the Tel Aviv list at taanglo@janglo.net. Please check this link for more info 

How do I add images?

You can upload photos using the upload buttons above the submit button. If you post via email, images and attachments are not imported. 

 

Why is my image sideways?

Sometimes, pictures that were taken on smartphones appear sideways on Janglo. It seems like the auto-rotate function of the camera somehow isn't registered when the picture uploads. 

To fix this, you can either rotate the pic 90 degrees in a photo editor, or take a screenshot of the image and use that. 

How long will my ad stay on the site?  

Ads remain online for 30 days, unless they are jumped. Once an ad is jumped, the 30 days start over.  

Business listings in the business directory remain online until they are manually deleted. Please be considerate and delete your listing if you close or change the business.  

What does "Jump a message" mean?

Intead of posting the same message to Janglo repeatedly, Janglo allows you to jump your ad to the top of the list and renew it with just one click. You can renew your post every three days, as many times as you want. When you jump your ad, your 30 day term starts over. More info

Why don't I see the link to jump my message?  

The link to jump is visible from 3 days after your message was posted or jumped. If its been less than 3 days, you won't see the link. 

RESPONDING TO MESSAGES

How can I respond to a message?

For ads, press "reply by email" or use the details provided in the post.  

I didn't get any responses to my ad. Why?

Could be your ad didn't inspire anyone to respond. That's possible even if it got a lot of hits. 

Responses sent via the site would be sent to the email address you provided.  

ADVERTISING

How can I use Janglo to promote my business or event?  

Contact us at advertising@janglo.net. Please include your phone number so we can follow up.


 



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