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| Back Office Document Support

FXCM Jobs     Har Hotzvim
Monday, 20 May 3:28 PM

Position:  Back Office Document Support  

We are seeking career minded, experienced and motivated individuals for a full-time position working with stakeholders across all departments and offices to support and maintain client facing documents.


Primary responsibilities includes (not limited to):

·         Create, maintain and manage Operations forms, email templates, and trading agreements for all supported

       processes and languages for retail and institutional clients

·         Ensure a consistent message across forms and email templates through approval protocol working directly    

       with various departments

·         Drive the process for improving new forms and email templates and the way they are managed

·         Streamline existing forms and email templates

·         Provide selfinitiated designs for forms and email templates to replace, modify or enhance the overall     


·         Ensure all departmental processes and procedures are documented and updated

·         Other job related tasks and projects as assigned

·         Promote a culture of continuous improvement

·         Participate in project-based work as an internal stakeholder

·         Liaise with internal departments within the company including developers and other analysts/project


·         Keep up to date with technical and industry sector developments



  • Must be eligible to work in Israel
  • English – Mother Tongue level  (written and verbal)
  • Able to work independently without local supervision.
  • High level of attention to detail
  • Strong research skills
  • Experience in email template and document management in SalesForce
  • Experience with document creation, editing and publishing in Adobe Acrobat Reader & Pro X/XI and Adobe EchoSign
  • Proficiency in MS Office
  • Experience using FTP programs for managing and publishing content online, HTML knowledge a plus.


Location:  Har Hotzvim, Jerusalem

Hours:  Full time, 42.5 hours per week.

Monday - Thursday: 8:00am - 5pm & Friday: 7:00am – 1:30pm (winter), 8:00am - 2:30pm (summer), with flexibility to occasionally work US hours.


Prior to submitting your resume, the firm requests that you do the following:

Review the firm’s website thoroughly:

If you have additional questions, contact a Recruiter at        
Equal Opportunity Employer


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