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| Technical Content Manager

Marissa Wales     All
Sunday, 13 May 11:40 AM

ScheduleOnce is looking for a Technical Content Manager who will work with different product teams for all product releases. The Technical Content Manager will be an active member of the Product Management department and must have an excellent understanding of the software development process and agile methodology. The Technical Content Manager will be responsible for all customer-facing content throughout the product lifecycle.

Responsibilities:

  • Create and update customer-facing technical documentation in both our Support center and Developer center

  • Work closely with Marketing, Product Owners, Product Managers, System Architects, and Engineers throughout the complete product lifecycle to gather technical knowledge and collect feedback

  • Ensure technical accuracy and incorporate feedback into processes and content

  • Become a subject matter expert on product documentation and make recommendations to improve technical information based on target audiences

  • Analyze existing documentation to maintain continuity of style and content

  • Maintain a comprehensive technical style guide


Requirements:

  • 2 years experience in high tech B2B companies (SaaS - an advantage)

  • Native English or English at a very high level (MUST)

  • Excellent technical writing skills in English

  • Ability to organize documentation in a clear, concise, and structured manner (MUST)

  • Track record of excellence

  • Strong attention to detail

  • Excellent communication and interpersonal skills and the ability to work effectively with diverse departments and groups

  • Ability to juggle multiple projects simultaneously


To apply, please send your CV and a letter explaining why you are the ideal candidate to: jobs1@scheduleonce.com


 
       



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