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| Hebrew Customer Service Agent (PayPal Tel Aviv Office) - Apply on website!

Peter O'Neill     Tel Aviv
Tuesday, 02 July 7:24 PM


Click here to apply ->

As a Hebrew Customer Service Representative, you will be a frontline agent and the primary point of contact for our customers as together we revolutionise the global payment industry.  For this role, we invite applications from anyone working in a customer service, call centre, retail or hospitality environment.


What will this role involve?

  • Answer phone calls & emails from customers and work to resolve their queries in real time
  • Proactively recommend and educate the customer about features and benefits of PayPal products
  • Deliver on metrics and targets for example phone handled time and customer experience
  • Provide consistent feedback regarding overall customer satisfaction, tools and processes

Skills required to be a success in this role:

·        Exhibit strong communication skills and excel at customer interaction and problem solving.

·        Thrive in a quick paced and collaborative team environment.

·        You possess a strong working knowledge of software applications (e.g. Microsoft Office)

·        Ability to work independently while making sound business decisions on case information

·        Ability to multitask multiple systems, screens and tasks during customer contacts

Click here to apply ->

Other Requirements:

  • You must be Fluent in both Hebrew & English (both written and oral communication)
  • 12+ months Call Centre or Customer Service experience (including within the retail, financial services or hospitality industry).
  • Hold an Israeli passport or have the legal right to work in Israel

Why join PayPal….

1.       Begin or excel your career working for a respected global brand in the heart of Tel Aviv.

2.       Full job security, as we are hiring full-time permanent positions.

3.       We advocate professional development and offer international and domestic career progression opportunities.

4.       Employee Wellness is one of our core values and we have a generous benefits package on offer to successful applicants which includes a competitive salary, performance related bonus, access to the employee stock purchase scheme, company pension scheme, dental scheme, health insurance and soooo much more….

So, what are you waiting for? Apply today and let us reimagine the future of money together!

**PLEASE NOTE: Your CV & application are required to be submitted in English **

Click here to apply ->



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