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| Phone Support Specialist

Outsourcing to Israel     work from home
Monday, 23 September 11:22 AM
Work from home FT US hours for a great phone company.
Responsibilities include:
  • Provide customer support to new and existing customers with order processing, emails, inbound calls, outbound calls, online chat and technical difficulties.
  • Work with various internal systems such as Sugar CRM, ZOHO business systems, Agile and Administrative systems for daily work routine.
  • Communicate with third party porting providers to resolve due dates, technical issues with voicemail, text messaging and services orders and changes necessary to fulfill customer requests.
  • Other Duties as required
Requirements
  • Great written and phone communication skills
  • ability to learn new technologies and programs quickly and easily
  • be able to juggle multiple platforms and multiple customers at the time
  • experience with the Telecom industry a plus
  • Native English speaker, Spanish speaking a plus
visit our job board at http://www.outsourcingtoisrael.com/job-manager/#!/f3a88f1b-359d-44c8-a673-6c682786f737/detail or email CV to asteinhardt@outsourcingtoisrael.com to apply,
          
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