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Advice?

| Wait-time on phone

Eliezer Shore    
Monday, 15 April 2:45 PM
I heard there is an Israeli law that limits the amount of time a company (e.g. banks, offices, etc) is allowed to make you wait on hold on the phone. Is that correct? How much time, and is there someone to complain to, if a line consistently does not answer or makes you wait?
          
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