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| Operations Associate - English

FXCM Jobs     Har Hotzvim
Monday, 06 April 1:42 PM

Start date ASAP and position can be WORK FROM HOME until current Government restrictions are lifted. 

We are seeking career minded, experienced and motivated individuals for full-time positions in our Operations department. 

 

Primary responsibilities includes (not limited to):

  • Processing and activating new currency trading accounts
  • Back office operations and processing transactions (withdrawals, transfers, deposits)
  • Posting deposits (credit card, wires, online checks, bank checks)
  • Customer service and correspondence (phone, live person chat, emails)
  • Translating documents, templates and communicating with foreign language/English speaking clients
  • Performs special projects as necessary

 Qualifications:

  • Must be eligible to work in Israel
  • English – Mother Tongue level  (written and verbal)
  • Computer Proficient - Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet. Working with proprietary software is a plus!!!
  • Prior operational/back office experience or customer service a plus
  • Excellent written and verbal communication skills
  • Superior customer service skills
  • Detail-oriented with a high level of organizational skills
  • Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment
  • Self starter and able to work with minimal supervision
  • Able to maintain confidentiality
  • Determine priorities and follow up in a timely fashion
  • Special consideration for other foreign languages including: Arabic, French, German, Spanish  and other languages.

 

Location:  Har Hotzvim, Jerusalem

Hours:  Full time, 42.5 hours per week. Sunday – Thursday: 8:00 – 4:30pm 

Salary:  NIS 6,675 per month plus potential for quarterly bonuses and a yearly review. PLUS 20 vacation days per year!

Prior to submitting your resume, the firm requests that you do the following:

Review the firm’s website thoroughly: www.fxcm.com/uk

In order to apply for a position send your CV in English to hr-israel@fxcm.com  Please specify the job title that you are applying for in the subject of your email.

 Equal Opportunity Employer

          
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