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| Seeking native GERMAN speaker with fluent English

FXCM Jobs     Har Hotzvim
Thursday, 28 November 12:58 PM

Position:  Language Support Specialist   

FXCM is a leading provider of online foreign exchange (FX) trading, CFD trading, spread betting and related services. The company's mission is to provide global traders with access to the world's largest and most liquid market by offering innovative trading tools, hiring excellent trading educators, meeting strict financial standards and striving for the best online trading experience in the market.

We are seeking career minded, experienced and motivated individuals for full-time positions in our Operations department. 

 

Primary responsibilities includes (not limited to):

  • Processing and activating new currency trading accounts
  • Back office operations and processing transactions (withdrawals, transfers, deposits)
  • Posting deposits (credit card, wires, online checks, bank checks)
  • Customer service and correspondence (phone, live person chat, emails)
  • Translating documents, templates and communicating with foreign language/English speaking clients
  • Performs special projects as necessary

 

Qualifications:

  • Must be eligible to work in Israel
  • Native Tongue German (written and verbal)
  • English – Fluent level  (written and verbal)
  • Computer Proficient - Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet. Working with proprietary software is a plus!!!
  • Prior operational/back office experience or customer service a plus
  • Excellent written and verbal communication skills
  • Superior customer service skills
  • Detail-oriented with a high level of organizational skills
  • Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment
  • Self starter and able to work with minimal supervision
  • Able to maintain confidentiality
  • Determine priorities and follow up in a timely fashion
  • Special consideration for other foreign languages including: Spanish, Arabic, Danish, French, Japanese, Chinese, Russian, Korean, Turkish, and other languages

 

Location:  Har Hotzvim, Jerusalem

Hours:  Full time, 42.5 hours per week.  Monday - Thursday: 8:00am - 5pm & Friday: 7:00am – 1:30pm (winter), 8:00am - 2:30pm (summer).

Salary:  NIS 6,675 per month plus potential for quarterly bonuses and a yearly salary review.

                PLUS 20 Vacation Days per year!

 

Prior to submitting your resume, the firm requests that you do the following:

Review the firm’s website thoroughly: https://www.fxcm.com/uk/

If you have additional questions, contact a Recruiter at HR-Israel@fxcm.com        
Equal Opportunity Employer
          
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