Operations Associate (Chinese)

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Operations Associate (Chinese)
Full Time

We are seeking career minded, experienced and motivated individuals for full-time position our Operations department. This role is primarily focused on conducting KYC and back office transaction processing. Note that direct customer communication will be limited to email correspondence and the role will not require you to provide chat or phone support.

Primary responsibilities includes (not limited to):

  • Processing and activating new currency trading accounts
  • Back office operations and processing transactions (withdrawals, transfers, deposits)
  • Posting deposits (credit card, wires, online checks, bank checks)
  • Translating documents, templates and communicating with foreign language/English speaking clients
  • Performs special projects as necessary

Qualifications:

  • Must be eligible to work in Israel
  • Chinese – Mother Tongue Level (written and verbal)
  • English – Fluent Level (written and verbal)
  • Good communication skills
  • Team player willing to work in a friendly team environment
  • Detail-oriented with a high level of organizational skills
  • Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment

Location: Har Hotzvim, Jerusalem / Work from Home

Hours: Full time, 42.5 hours per week. Monday-Thursday, 8am-5pm; Fridays, 7am-1:30pm (winter) / 8am-2:30pm (summer)

PLUS 20 Vacation Days per year!

Prior to submitting your resume, the firm requests that you do the following:

Review the firm’s website thoroughly: www.fxcm.com/uk 

Apply by going to https://fxcm-hr.secure.force.com/recruit/fRecruit__ApplyJob?vacancyNo=VN492
Equal Opportunity Employer

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