1. Independent Consumer Assoc,. 35 King George St., Tel Aviv, phone
03-528-5228, -29
2. Histadrut Consumer Dept., phone 03-692-1280, -81, 10 am - 1.00 pm
Sun - Thurs.
3. Israeli Consumers' Council (Moetza HaYisraelit L\'Tzarchnut)
Phone: 03-6241034 fax: 03-6241035. The messages are in Hebrew and Russian,
but very clear. You can actually talk with someone between 1-3 Sunday thru
Thursday.
The Internet site is: https://www.consumers.org.il/ You can make complaints
there, too, and submit in English (according to the lady I spoke with).
Israeli Consumer Complaints
Independent Consumer Assoc,. 35 King George St., Tel Aviv, phone
03-528-5228, -29
Ministry of Commerce Consumer Complaints Dept., 76 Maze St., Tel Aviv
Customer's Protection Agency, Merkaz Tzarcanut, phone 03-560-4671, -4544
Shil: Citizen's free legal advice and services. Call 1-800506060 for information about a branch near you. Their advice is top-notch and reliable. If their volunteers cannot help you because you need a full-fledged lawyer, they will arrange for you to meet with one and get advice from him/her free of charge.
Shil helps with Laws relating to the workplace, National Insurance, income tax and consumer rights, as well as helping in the completion of forms.
Advice is given, free of charge, by volunteers, including law students. Advice is available in Hebrew, English, French, Spanish and Russian. The opening hours are Sundays - Thursdays from 09:00 - 12:00 and the office is open on Tuesdays and Thursdays from 16:30 - 18:30
Ra'anana Citizen's Advice Bureau (SHIL) at 80 Ahuza Street, Raanana, with English-speaking volunteers and staff: 09-743-0682.
