Job Title: API Integration Specialist
Location: REMOTE - Israel
Schedule: Sun - Thurs (3 days a week US hours / 2 days Israeli hours)
You will:
- Support our Enterprise level clients and internal departments with technical onboarding/integration with our systems
- Provide continuous technical support from the coding to infrastructure end including troubleshooting, technical error messages, coding issues, and system updates related errors
- Collaborate closely with internal departments including Development, IT, Implementations, Operations, and Relationship Management
- Work closely with the team in the US (East to West Coast)
Requirements:
- 1+ years experience in a customer-facing support role (ie Customer Support, Technical Support)
- Ability to diagnose and recognize when a process needs to be established
- Working knowledge of API integrations (REST API)
- Some coding experience (ie C#, Python, Java, etc)
- Experience in databases, SQL queries, and reading log files
- Strong technical troubleshooting and problem-solving skills
- Ability to work at least 3 days a week US hours (ie 15:00/16:00-24:00)
- Excellent communication skills, both verbal and written, in English to be able to work hand-in-hand and communicate with the team in the US
Bonus if you have:
· Experience with network concepts, firewalls, Postman, or NService Bus
· Experience in banking or fintech field
· Entrepreneurial background
Email CV: [email protected]
Subject Line: API
