Account Manager

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Account Manager
Full Time

The role

We are looking for an Account Manager to create long-term, trusting relationships with our enterprise clients. The Account Manager’s role is to oversee a portfolio of assigned customers



Responsibilities

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Prepare reports on account status
  • Assist with challenging client requests or issue escalations as needed

What you bring to the team

  • English - mother language level, other languages is a significant benefit
  • BA/BS degree in Business Administration or relevant field
  • Strong verbal and written communication skills
  • Proven work experience as a Key Account Manager, Key Account Manager, Sales Account Manager
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • The ability to prioritise and manage several different tasks at once
  • Excellent listening, negotiation and presentation abilities
  • Industry experience a plus

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