Printer does not print black ink

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Oct 18, 2021 | Community | Advice | National
Printer does not print black ink
054-773-4996 [email protected]
Jerusalem

My printer, HP OfficeJet Pro 6960, won't print print in black.  I have tried: cleaning printhead, cleaning cartridges, Googling topic and following suggestions, removing and reinstalling printer and more.  Nothing helps.

Would be grateful for any proven suggestions.  (I just paid more than $140 for a set of new cartridges, thinking the problem was that older cartridges were empty.)

Thank you very much.


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