Front Desk Attendant (Receptionist)
Responsibilities:
- greeting and directing guests
- answering emails and phone calls
- dealing with bookings
- completing procedures when guests arrive and leave
- choosing rooms and handing out keys
- preparing bills and taking payments
- taking and passing on messages to guests
- dealing with special requests from guests (like reserving parking or booking a tour)
- answering questions
- dealing with complaints or problems
Requirements:
- customer service skills
- fluent English & Hebrew; other languages a plus
- sensitivity and understanding
- to be thorough and pay attention to detail
- patience and the ability to remain calm in stressful situations
- the ability to work well with others
- excellent verbal communication skills
- the ability to understand people’s reactions
- to be able to carry out basic tasks on a computer or hand-held device
Position is part-time (possibility to switch to full time after 2 months), work in shifts, flexible schedule, in the center of Jerusalem.
Base salary + sales commissions
If interested please send an email to : [email protected]