Front Desk Attendant (Receptionist)

Front Desk Attendant (Receptionist)

Responsibilities:

• greeting and directing guests
• answering emails and phone calls
• dealing with bookings
• completing procedures when guests arrive and leave
• choosing rooms and handing out keys
• preparing bills and taking payments
• taking and passing on messages to guests
• dealing with special requests from guests (like reserving parking or booking a tour)
• answering questions
• dealing with complaints or problems

Requirements:

• customer service skills
• fluent English & Hebrew; other languages a plus
• sensitivity and understanding
• to be thorough and pay attention to detail
• patience and the ability to remain calm in stressful situations
• the ability to work well with others
• excellent verbal communication skills
• the ability to understand people’s reactions
• to be able to carry out basic tasks on a computer or hand-held device

Position is part-time (possibility to switch to full time after 2 months), work in shifts, flexible schedule, in the center of Jerusalem.

Base salary + sales commissions

If interested please send an email to : [email protected]