Customer Support / Data Analyst / Operations

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Customer Support / Data Analyst / Operations
Part Time

Background: GDS Freight is a broker for international air freight that offers highly discounted rates to companies worldwide who ship internationally. It is a sister company of Betachon which specializes in reducing shipping costs with Fedex/UPS in the US.

Tasks:

  • Handling some operations related to each shipment which requires contacting client or carrier to retrieve the necessary information/documents.
  • Providing support to all clients’ inquiries, including account set up issues, inactive accounts, and etc.
  • Assisting the Operations Manager with various tasks, for example collecting overdue payment from customers.
  • Analyzing current client database for other savings opportunities and contacting client to schedule demos
  • Using our software for various tasks
  • Input data in our CRM (Hubspot)
  • Setting up demos for sales agents

Must have:

  • Fluent in English
  • 1-2 years experience in Customer Support/Admin/operations
  • Ability to multi-task
  • Basic knowledge of CRM's, google sheets, and ability to use multiple software


Hours:

  • Roughly 25 - 33 hrs / week (can develop into full time)
  • Mon - Thurs, 4-9 pm
  • Fri morning
  • Work from office in Ramat Bet Shemesh (Baal Hatanya 15), option to work from home partially

Good hourly pay



If interested please send your resume to [email protected] with the subject line Customer Support - Janglo


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