P R O F I L E
✓ Innovative, tech savvy and dynamic administrative professional with expertise in project
management and client relations.
✓ Skilled in overseeing administration and streamlining processes for efficient workflow.
✓ Experienced in multitasking and managing multiple projects under tight deadlines.
✓ Organized and detail-oriented, experienced in budget management/supplier negotiation.
✓ Relationship-builder, maintaining relationships with colleagues, clients, and suppliers.
✓ Experienced in coordinating events, managing schedules, and handling special requests.
✓ Fluent in English, French, and Hebrew, bringing a multicultural perspective.
✓ Proficient in MS Office, Google Suite, CRM systems, and content management tools.
✓ Problem-solver with a proactive approach to improving operations and team success.
P R O F E S S I O N A L E X P E R I E N C E
GLOBAL ACCOUNT MANAGER
Diesenhaus Unitours, Israel / 2019 – Present
▪ Managing client services, including delivery, monitoring, consulting and reporting.
▪ Building personal relationships with a portfolio of clients on a global scale.
▪ Reaching company goals & objectives with a focus on exceeding client satisfaction.
▪ Managing budgets, handling special requests, and solving logistical issues.
▪ Liaising between the company and its suppliers and negotiating deals effectively.
▪ Corresponding, ordering supplies for each, troubleshooting, good excel
▪ Collaborating with the CEO and Operations Manager on an ongoing basis.
▪ Performing administrative and basic accounting tasks.
▪ Negotiating hotel rates, keeping records on client communications, retaining clients.
PROJECT MANAGER - JEWISH CHAMBER OF COMMERCE
Federation CJA, Canada / 2016 – 2018
▪ Managed the organization’s annual programs and events.
▪ Effectively led a team of volunteers in planning projects, events and programs to reach
objectives and deadlines, and to stay within budget.
▪ Communicated with suppliers, negotiating prices, orders and tracking deliveries.
▪ Worked closely with the Marketing Department to ensure effective advertising.
▪ Carried out the assigned annual campaign leading to an increase in donations.
ACCOUNT MANAGER, NORTH AMERICAN MARKET
Amiel Tours, Israel / 2012 – 2016
▪ Provided a service-oriented relationship with travel agents and suppliers.
▪ Built tour packages for leading travel agents from Canada and the U.S.
▪ Managed on average 70 groups per year by booking their accommodations and
coordinating touring schedule to ensure proper flow.
▪ Event planning: negotiated contracts, booked venues, and contacted various suppliers.
PERSONAL ASSISTANT TO THE CEO
Novatrans, Israel / 2011 – 2012
▪ Managed a wide variety of administrative tasks on an ongoing basis.
▪ Managed the CEO’s schedule in Israel and abroad.
▪ Communicated with potential investors by sending requested documentation and
following up after meetings with the CEO.
