Customer Success Specialist


Customer Success Specialist
Full Time

Are you compelled to drive your customer's success? Do you love Cyber Security? Do you have excellent self-learning skills, and the ability to work independently? Do you have excellent English?

Key responsibilities:

- maintain, support, train and nurture our customers and their activities
- bring real world feedback into our development team to solve problems and improve our offerings
- provide day to day support to both customers and partners
- lead pre-sale activities, such as proof of concepts and deep dive demos
- escalate unresolved issues to appropriate internal teams

Job requirements

- experience with pre and post-sale activities for enterprise customers
- experience with Cyber Security
- excellent technical troubleshooting skills
- the ability to provide step-by-step technical help, both written and verbal

If you believe you are qualified, please send your resume to [email protected]


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