Seasoned Healthcare SaaS Implementation Specialist with 4 years of hands-on experience administering, configuring, and deploying multi-tenant healthcare SaaS platforms and dynamic clinical form systems. Proven background in client onboarding, workflow automation, dynamic field mapping, and Tier 2/3 technical ticket triage.
🔑 CORE COMPETENCIES:
• SaaS Software Implementation & Client Onboarding (25+ Healthcare Agencies)
• Dynamic Form Configuration & PDF Schema Mapping (boltdocs.com & boltintakeapp.com)
• Super-Admin Multi-Tenant Account Administration (500+ Clinical Forms)
• Basecamp Tier 2/3 Technical Ticket Triage & Defect Root-Cause Isolation
• Postman REST API Integration Validation (HHAeXchange) & UAT Testing
• Workflow Automation, Process Mapping, and Compliance Auditing
💼 PROFESSIONAL EXPERIENCE:
• Implementation Specialist | Bolt Healthcare (Aug 2022 – May 2026)
- Configured custom clinical intake forms, dynamic field rules (${signature.date}, ${client.first_name}), and JSON schemas.
- Managed multi-tenant agency onboarding and Super-Admin compliance pipelines across 25+ client organizations.
- Resolved Tier 2/3 technical escalations via Basecamp and performed UAT REST API validation via Postman.
• ~13 Years Combined Operations & Technical Management History.
🌐 AVAILABILITY & VISA:
• Native English Speaker (Mother tongue level).
• Based in Israel (Be'er Sheva / Center / Remote) with full work authorization (Teudat Zehut / A5 Visa).
• Seeking full-time computer-based SaaS Implementation, System Configuration, or Back-Office Operations Specialist roles.
✉️ CONTACT:
• Email: [email protected] or [email protected]
