Certified Salesforce Administrator, Operations Professional

Resumes

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Certified Salesforce Administrator, Operations Professional
Part Time, Freelance / Contractor, Work from home

Jason Schwartz

(415) 933 4664 (WhatsApp), +972-53-461-1150 [email protected] Eshkoli 111 #1, Jerusalem, Israel

Selected Professional History

Avodah: The Jewish Service Corps

Assistant Salesforce Administrator & Development Operations Manager | 2022 – 2023

Development & Operations Officer | Avodah | 2020 – 2022

Development Assistant & Office Manager | Avodah | 2018 – 2020

› Worked with Senior Salesforce Administrator to maintain and administer the Salesforce CRM database system – consulted with teams to understand data needs; configured users, permissions, and other backend settings; created custom objects, page layouts, and workflows; created custom database reports and dashboards; entered and cleaned data and reduced tech debt

› Led $100,000 peer-to-peer fundraising campaign involving 75 fundraisers and 10 coaches – developed materials, interviewed and hired coaches, trained coaches and fundraisers

› Managed office systems including computers, phones, office supplies, and mailing

› Managed operational logistics for fellowship program, including creating Intranet Google Site, sending contracts, collecting fees, organizing retreats, and more

› Researched prospective donors using Google and NOZA Search

Congregation Netivot Shalom | Office & Communications Assistant | 2022

› Oversaw creation and distribution of the synagogue’s weekly newsletter, collecting and verifying content from multiple sources, managing input from diverse stakeholders, and ensuring exceptional accuracy and presentation; successfully implemented a new design that improved the publication’s clarity and engagement.

› Maintained daily cleanliness and order of synagogue spaces while leading projects to declutter, reorganize, and optimize storage and filing systems, enhancing functionality and presentation of the facility.

› Coordinated and executed livestreaming of events and meetings, handling camera and microphone setup, troubleshooting technical issues, and ensuring seamless remote participation.

› Served as primary point of contact for synagogue, responding promptly to inquiries and supporting congregants with clear, courteous, and accurate information.

NYC Chapter Organizer | Community Voices Heard | 2016 – 2018

› Engaged in door-to-door outreach in NYC public housing and conducted interviews to listen and build relationships with residents

› Recruited, trained, and managed volunteer canvassers and phone bankers to mobilize hundreds of residents to participate in events

› Took the lead as a staff person stewarding event attendance – created webpages, sent emails and robocalls, made and assigned personal calls, and tracked RSVPs

Education

Shapell’s Yeshivas Darche Noam | 2023 – 2025

Pardes Institute of Jewish Studies | Summer 2019

San Francisco State University | May 2015 | BA, Environmental Studies | 3.96 GPA | Phi Beta Kappa

Technical Skills

Salesforce Certified Platform Administrator | Credential ID: 3023278

CRM databases (Salesforce, Nationbuilder, Powerbase); Google Suite (Gmail, Drive, Slides, Forms, Sheets); Microsoft Office (Word, Excel, PowerPoint); Zoom; SurveyMonkey; FormAssembly; Adobe Suite (Acrobat, Photoshop, InDesign, Illustrator); html

Languages

English – Fluent | Hebrew – Basic


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