U.S.-Based Mental Health Practice – The Virtual Counselors
Hours: 15:00–23:00 (Israel Time)
Hiring: One Full-Time OR One Full-Time + One Part-Time
A U.S.-based online mental health practice is seeking a highly organized, motivated, and warm professional to join our remote team. This role combines Practice Management, Intake, and Outreach responsibilities. We are open to hiring one full-time employee or a full-time employee plus a part-time assistant to share the position.
Manage day-to-day operations of a remote U.S. mental health practice.
Respond quickly to new inquiries and complete client intake screenings.
Match clients to clinicians, verify insurance, and ensure smooth onboarding.
Coordinate schedules, calendars, and clinician availability.
Track leads and maintain accurate documentation in our CRM/EHR.
Conduct outreach to referral partners (IOPs, psychiatrists, universities, community orgs).
Schedule meetings and maintain relationships with referral sources.
Monitor basic KPIs such as conversions, cancellations, and show rates.
2+ years experience in mental health admin, intake/admissions, or clinic operations.
Excellent English (spoken and written) — must be fully comfortable on calls.
High level of organization, professionalism, and reliability.
Strong tech skills (Google Workspace, spreadsheets, EHR/CRM).
Ability to work independently during 15:00–23:00 IL time.
Open to either 1 full-time hire or FT + PT staffing model.
