We're looking for a confident, native English speaker to join our growing team, handling inbound leads and ongoing communication with clients affected by online scams.
This is not a traditional customer support role.
It's a unique combination of lead qualification, client communication, and relationship management, helping people through difficult situations while guiding qualified leads to the next step.
What You'll Do
- Handle inbound leads via phone and WhatsApp
- Contact leads who didn't answer and follow up professionally
- Ask structured questions to understand each case
- Qualify serious vs. non-serious inquiries
- Guide qualified prospects toward booking a consultation
- Stay in regular contact with existing clients and check in on their progress and wellbeing
- Build trust while keeping conversations focused and productive
- Maintain accurate CRM notes and follow-up records
What We're Looking For
- Native English speaker (mother tongue level – mandatory)
- 1–4 years' experience in sales, call centre, customer-facing, or similar roles
- Excellent phone communication skills and confidence leading conversations
- High emotional intelligence and empathy
- Comfortable discussing financial matters and asking direct questions
- Organised, proactive, and reliable
This Role Isn't For You If
- You're looking for a traditional customer support position
- You avoid difficult conversations
- You're passive and prefer others to lead the conversation
Compensation
- ₪10,000 base salary
- Performance-based bonuses
- Strong performers can earn significantly more
Working Hours
Monday–Thursday: 06:30–14:30
Friday: 06:30–12:30
Why Join Us?
- Meaningful work helping victims of online fraud
- High-impact role with real responsibility
- Fast-paced, supportive environment
- Excellent opportunity for long-term growth
To apply, send your CV to [email protected] together with a short 1–2 minute voice note in English introducing yourself and explaining why you'd be a great fit for the role.
💼 Office is in : Nes Ziona
