Collections Specialist - Temporary Maternity Leave Coverage

Collections Specialist - Temporary Maternity Leave Coverage. With potential for long-term continuation

Role Overview:

We are seeking a dependable and detail-oriented Collections Specialist to join our in-office team in Har Hotzvim. This role focuses on managing past-due customer payments, coordinating with internal teams, and ensuring accurate account tracking within the client’s system.

Key Responsibilities:

• Monitor and follow up on outstanding customer balances with overdue payments.

• Prepare and send formal collection notices and reminder communications in a professional and timely manner.

• Communicate with supervisors to verify whether payments have been received or if follow-up is still required

• Use the client’s custom CRM system to manage account statuses, log activity, and maintain accurate customer records.

• Track open items and escalate accounts as needed, according to established procedures.

• Contribute to a positive customer experience by maintaining a respectful, solution-focused tone in all communications.

Qualifications:

• Strong organizational skills with close attention to detail

• Clear and professional communication skills (both written and verbal)

• Comfortable working with CRM systems and following structured processes

• Ability to stay focused and consistent in repetitive tasks and follow-up

• Previous experience in collections, billing, or accounts receivable – an advantage

• High level of reliability and ability to work independently after training

• Proficient in Microsoft Office

Job Requirements:

• Location: In-office, Har Hotzvim

• Hours: Sunday–Thursday, 3:00 PM – 11:00 PM (8-hour shift)

• Some flexibility for earlier Israeli working hours may be available for the right candidate.

• $14/hour paid on Israeli books

To Apply:

• https://wkf.ms/46cH6wk