Operations Administrator

POSITION: Operations/Admin Support

JOB SUMMARY: The successful candidate will provide full logistical and administrative support to the Mesila English Operations Department, to ensure the effective and efficient operation of the department.

DUTIES:

• Coordinate financial coaching services, including coach support and administration.
• CRM management .
• To maintain and update our website.
• To provide general administrative support, including payroll, record keeping, input and maintenance of data information etc. as required.
• To support Educational activities including invoicing schools and book ordering.
• To plan, attend and provide logistical support for events, webinars and coach training courses - sometimes requiring extra evening or weekend hours.
• Customer support via phone, email etc.
• To perform such other duties, appropriate to the role.

PERSON SPECIFICATION

• Excellent IT skills are crucial
• Experience with online CRMs
• Knowledge and skills in maintaining a database
• Good phone manner
• Good numeracy skills
• Act with discretion and ensuring confidentiality in all matters
• Organized and able to focus on various tasks
• Good communication skills
• Ability to work on own initiative and prioritize own work to meet agreed objectives
• Ability to work as part of a team

To apply please email your work resume to [email protected]