Overview
We are looking for a senior, multi-disciplinary operator to work directly with the Arbitration Department leadership while driving execution across arbitration operations and cross-department strategic initiatives. This role is designed for someone who thrives in the trenches, can bring structure to fast-moving environments, and is comfortable operating across departmental execution, organizational priorities, and high-impact initiatives. You will act as a force multiplier to leadership, helping ensure that key initiatives move forward with clarity, speed, and accountability.What You’ll OwnArbitration Department Execution & Delivery
- Drive execution across key arbitration initiatives
- Translate direction into clear priorities, workflows, and deliverables
- Improve speed, clarity, and quality of departmental output
- Help optimize systems, processes, and performance across the department
Strategic Initiatives & Special Projects
- Take ownership of high-priority initiatives that don’t fit neatly into a single team
- Lead cross-functional projects involving multiple departments
- Drive outcomes from ambiguous starting points
Hiring & Team Build-Out
- Partner directly on hiring across arbitration and supporting departments
- Help define roles, evaluate candidates, and improve hiring processes
- Ensure hiring aligns with long-term organizational needs
Execution & Organizational Leverage
- Ensure critical priorities are moving forward across teams
- Identify bottlenecks and drive resolution
- Hold ownership of key workstreams to reduce leadership load
Meetings, Alignment & Follow-Through
- Participate in and lead key meetings (operations, strategy, cross-functional initiatives)
- Ensure decisions translate into action
- Drive follow-ups, accountability, and execution across stakeholders
Cross-Functional Leadership
- Act as a bridge across arbitration, operations, technology, HR, and business teams
- Ensure alignment and clarity across stakeholders
- Improve collaboration and handoff between departments
How You’ll Work
- Work directly with Arbitration Department leadership on a daily basis
- Operate across arbitration operations, hiring, and strategic execution
- Take ownership of key initiatives end-to-end
- Act as a hands-on operator, not a layer of management
- Focus on execution and outcomes
Qualifications
- 8–15+ years in operations, strategy, project management, or leadership roles
- Experience in fast-moving, high-accountability environments
- Strong ability to operate in ambiguity and drive execution
- Comfortable switching between strategy, operations, and execution
- High ownership mentality
- Strong communication and stakeholder management skills
What Success Looks Like
- Key initiatives move forward without constant oversight
- Hiring becomes more structured and effective
- Arbitration department output becomes clearer and faster
- Cross-department collaboration improves significantly
- Leadership bandwidth is freed up substantially
- The organization operates with more clarity and accountability
