Customer Account Manager 581099

Professional Services company located in Ramat Beit Shemesh is seeking an experienced, responsible Customer Account Manager who is responsible to manage, direct and implement the needs of assigned clients while ensuring account transparency and total customer satisfaction. It will be upon the account manager to maintain regular contact with his/her assigned clients and with the COO and work with the accounting department through the monthly payroll cycle.

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Responsibilities/Expectations:

• Assume full responsibility for portfolio of assigned customers:

o Maintain accounts, while juggling multiple account management projects

o Assess and fulfill customer needs, seek out opportunities for growth and

improvement within each account

o Impart and implement operational policies and procedures

o Keep in regular contact with and serve as primary point of contact for

customer

o Build and maintain strong, trusting customer relationships

o Ensure all documentation and contracts are completed, signed and filed

appropriately

• Travel to meet customers when necessary
• Work under occasional pressure to meet hard deadlines
• Clearly report all accounts’ status to department head
• Participate in monthly payroll processing

Required skills and abilities:

• Israeli payroll processing (חשבת שכר)
• Excellent communication skills (written and verbal)
• Exceptional organizational and interpersonal skills
• Highly motivated, able to self-manage and make decisions.
• Accurate and thorough, fast learner with sharp attention to detail
• Confident and comfortable with people
• Professional phone and email manner
• Hebrew and English fluency
• Basic accounting preferable.
• 2-4 years’ experience in account management
• Basic knowledge of Microsoft office (excel)

Full time in RBS office

Flexible schedule and willingness to occasionally be contacted after hours

Please send CV to [email protected]