Hi Janglo community,
I'm Naveen Sharma, a SaaS Implementation and Technical Solutions
Specialist based in Beer Sheva . I was previously
hired through this community and am now seeking my next opportunity.
8+ years of total professional experience, including 4+ years
specialising in SaaS implementation, workflow automation, API
validation, and technical support — all delivered remotely for
US-based enterprise teams.
WHAT I DO:
• End-to-end SaaS platform implementation & enterprise onboarding
• API testing & validation using Postman (REST, HHAeXchange)
• Functional, regression & UAT testing — 99.9% uptime achieved
• Workflow automation & PDF document lifecycle management
• Tier 2/3 technical support & root cause analysis (50+ cases/month)
• Data mapping, validation & system integration testing
• Project coordination & go-live management
PROVEN RESULTS:
✅ +20% intake workflow efficiency through automation
✅ 99.9% platform uptime across all SaaS releases
✅ -15% data errors through structured mapping & validation
✅ 50+ monthly support cases resolved with engineering reports
EDUCATION & CERTIFICATIONS:
• BCA — Bachelor of Computer Applications (Amity University)
• QA Engineering Certification (Web & Mobile) — Smart College
• Software Testing · Automation Foundation
ROLES I AM LOOKING FOR:
Implementation Specialist | SaaS Onboarding Specialist
Technical Support Specialist | Application Support
Systems Analyst | Project Coordinator
Product Operations | Workflow Automation Specialist
Available: Immediately — no notice period
Open to: Full-time · Part-time · Remote · Hybrid · On-site
CONTACT:
📞 058-789-6289
🌐 naveensharma.net (full CV + project case studies)
🔗 linkedin.com/in/freelancehub
Visit naveensharma.net to download my CV and view my project portfolio. Happy to connect directly — message me here or by email.
