Scientific Support Specialist


Dec 15, 2020 | Jobs | Other | Jerusalem & Area
Scientific Support Specialist
Full Time

Scientific Support Specialist

Alomone Labs is looking for a scientist with a rich background in life sciences research and excellent communication skills, who wants to advance to a frontal role.

Location: Jerusalem BioPark (JBP), Ein Kerem, Jerusalem

Position: As the Scientific Support Specialist you will be in charge of ongoing scientific support to our customers via email, phone and live chat.


  • You will serve as a pivot point in Alomone Labs, communicating both with the R&D department and customers.
  • You will provide high-end technical support to Alomone Labs’ customers.
  • You will manage customers’ complaints and provide them satisfactory solutions.
  • You will be engaged in creating a quality customer experience.
  • You will be engaged in cross-selling to increase sales.
  • You will stay informed about every product or promotion Alomone Labs initiates.


  • Ph.D. in the field of life sciences
  • Experience in antibody and related reagents research in antibody-based applications
  • Experience in academic scientific research or industry experience in the US ‒ an advantage
  • Excellent communication skills, both verbally and written
  • Analytical skills and the ability to multitask
  • English as a native language
  • Basic computer skills and command of Microsoft Office

With over 30 years of experience, Alomone Labs is a leading developer, producer and supplier of reliable research tools for membrane proteins. We have the knowledge and the technology to produce unique, high quality, and reliable research tools (

Alomone Labs provides its employees with an advanced and pleasant work environment.

Please send relevant resumes to [email protected] with “Scientific Support Specialist” on the subject line.


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