Position:Technical QA & Documentation Specialist
We’re looking for career-minded people who have strong internet technology skills and are passionate about interacting with and helping customers.
As a member of our development team, you will provide software quality assurance and usability services, prepare end-user documentation, and provide technical customer support.
Qualities we’re seeking someone:
·Keep up to date on the latest SEO and digital marketing hot topics, trends and official announcements
·Other related tasks as assigned
·You can legally work in Israel (e.g., you are a citizen with an Israeli ID)
·Proficiency with HTML, CSS, XML, JSON, APIs, other programming skills, or Excel functions and formulas
·Experience writing end user documentation
·Professional business English at mother tongue level – both written and verbal communication skills
·B2B Customer service and tier 2 technical software support experience with strong research and technical skills, and ability to quickly learn new concepts
Knowledge of SEO terminology, PPC, Social Media marketing and trending digital marketing techniques, and the ability to intelligently discuss them in a professional manner via all communication channels
·Proficiency in online meeting applications, CRM, and Microsoft Office and Google Business Apps
·You must have a computer with a secure high-speed Internet connection, an audio source and a headset to support the audio source, and a quiet place to work.
Hours and Compensation
·Full-time, 5 days a week: Sunday through Thursday
Send your resumé or link to your LinkedIn profile to [email protected] with a brief cover letter telling us why you’re applying for this position, and include a list of relevant software, languages and tools you have experience with that you think will help you be successful in this job.