Rehab Scheduler

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Rehab Scheduler
Full Time
Remote

LifeBridge Healthcare is one of the largest health care providers in Maryland, with 13,000 team members, we strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.

Our Rehabilitation Scheduling Associate is responsible for daily support of scheduling and customer support for the Sinai Rehabilitation Center therapy services. Manages incoming and outgoing calls, returns voicemail messages, emails, and supports scheduling with the input of therapy staff. Informs patients of rights and responsibilities as outlined by the clinical support procedures. May support services provided by the rehab referral coordinator. Communicates with Sinai Rehab team regularly to keep services well-coordinated. Position includes, collection and reporting of Sinai Rehabilitation Center (SRC) data to facilitate optimal patient care, compliance with regulatory standards and participation in performance measurement, performance management, and program development.

Qualifications/Requirements

· Basic professional knowledge; Bachelor's degree or equivalent preferred; working knowledge of US-based insurance is preferred.

· Experience: 1-3 years in a healthcare-related field

· Experience as a PT, OT, SLP or other work in a rehabilitation facility or program preferred.

Skills:

· Awareness of medical terminology

· Customer care skills/comfort engaging patients via telephone

· Strong verbal and written communication

· Good organizational ability

· Experience with Microsoft Office (Excel, Word, Outlook, Teams)

This position is Sun-Thurs 8:00am-4:30pm EST (3:00pm-11:30pm Israel time)

Compensation flexibility based on experience along with all Israeli lawful benefits. Please send your CV and specify position to [email protected]


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