Short answer: because details matter-and they can save (or cost) you real money.
Client Story #1
At Egert & Cohen, we recently met an older woman who decided to transfer her policies to us. When we reviewed her file on Har HaBituach (the government site that lists all insurance policies under your Teudat Zehut), we were shocked:
Her previous agent had sold her four disability policies.
She had purchased another one through a telemarketing company.
That’s five disability policies - yet you can only ever claim up to 75% of your gross salary. She was paying a fortune for coverage she could never use.
We cancelled the unnecessary policies, saving her money and restoring her faith in the value of a trustworthy insurance agent.
Client Story #2
Our client travelled to visit family in the US. While there, he started
feeling chest pain. He was taken to hospital and underwent emergency
heart bypass surgery. His policy also covered flying his wife out to be
with him.
He was recovering well but both he and his wife needed to return home to
their small kids. We negotiated with the insurance company and they
agreed to pay to send him back to Israel with a medical escort. Total
cost: Nearly $150,000.
Client Story #3
Our client was a tenant in the building in Jerusalem that was destroyed in a gas explosion a few months ago. The building collapsed partially, and the city declared it a danger area (in other words the building must be razed to the ground and no one is around allowed to enter). Our client can see the contents of his apartment untouched! However, he can’t physically remove his clothes, fridge, stove and all the other parts of his daily life.
The question
Is this an insurance claim?
The actual apartment doesn’t belong to the client but what about his contents? For all intents and purposes, they are “destroyed or lost”, therefore the insurance company should pay up. This seems especially true if the Iriya were to take down the whole building in order to rebuild it. All his belongings would be destroyed.
The debate: The insurance company invoking the policy wording claimed that this is secondary damage. In other words, the contents are not actually damaged as the result of a fire, explosion or water damage as covered in the policy. They would be destroyed because of a secondary cause, which is not covered. They told our client to sue the Iriya. The Iriya in turn, passed the ball to the gas company who are the prime cause of the trouble!
Result (partial)
We are pressurizing the insurance company to pay our client and then have them sue the other parties. This is still under discussion.
Additional questions
In general, what are the options for a person who owns an apartment in a building? Your own apartment is usually insured for the rebuilding value (which is approximately 6,500 NIS sq. meters) but obviously this isn’t enough to buy a new apartment. For example, let’s say your apartment in Rechavia is 100 sq. meters—the insurance coverage will be 650,000 NIS which is not nearly enough to purchase a similar apartment.
What to do? You can add what is called “land value” onto your policy.
This means you can add up to four times the value of the policy. In this case up to 2,600,000 NIS which is much more reasonable.
In the gas explosion scenario, if the apartment would have been totally destroyed (as many were) the difference between the people who had purchased the additional coverage and those who hadn’t, would be very significant. Contact your agent (or us) for more details.
Interesting coverage
This request really challenged the insurance underwriters!
Our client has a special hobby/interest—making complex, beautiful Sukkah decorations! (This is not your paper-chains or printed Sukkah walls!) The insurance assessor asked her to put a value on them. She worked out the average number of hours spent on each piece plus the cost of materials. Based on a reasonable hourly rate. She came to a figure of 1,500,000 NIS! (Her collection is the fruit of years and years of a labor of love!) The coverage is for fire and water damage (including storm damage) and the Special Risks department agreed to cover her.
Our client was able to display her amazing talent over the Chag and we were able to give her peace of mind.
Baruch Hashem—the collection is safely back in her storeroom, waiting for each coming Succot.
You’re asking an insurance agent…we’re biased. But seriously: Consider who’s in your corner when things get messy:
Direct can feel cheaper-until you need an adult in the room.
A trustworthy agent doesn’t just “sell insurance.” We protect your time, your money, and your sanity-before a claim, during the claim, and after. If you want us to take a quick look at your portfolio (no pressure), we’ll pull your Har Bituach snapshot, flag gaps/overlaps, and give you a simple action plan.
02-622-7999
WA: 054-967-57
egertcohen.co.il
Stay safe and protected,
The Egert & Cohen
What’s on the insurance shelf?
Article by Shimon Cohen, manager of Egert & Cohen Insurance.
Egert & Cohen is a family business that specializes in serving the Anglo and new olim populations. They provide a friendly and professional one-stopshop for all your insurance needs. Egert & Cohen can be reached at 02-622-7999 or through their website www.egertcohen.co.il.
