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| Technical Writer

Shalom     Sarona
Friday, 27 September 9:34 AM

About The Position

If you know tech and love writing, we want to talk to you! is a fast growing startup where everyone values documentation.

Our UX team is looking for a talented writer with a solid technical background who can take our docs to the next level. You'll own everything around the docs—developing content for the docs site, making videos, writing tutorials, recording screencasts, and whatever else you think it takes to make great docs.

Get in touch if you've got the expertise, strategy, and drive to make the docs shine.



Write. A lot. You'll create videos, screencasts, troubleshooting guides, API docs, and read-mes. You'll be in charge of making everything findable and easily consumable. (Career bonus: Your name is on everything you touch, so you'll have portfolio pieces and provable GitHub skills.)

Advocate for the user. As part of the UX team, you’ll empathize with users and advocate for their needs.

Collaborate with everyone. This includes the UX team, product managers, developers, DevOps, QA, support, customer success, marketing, sales, our SEO guy... pretty much everyone except the folks doing construction across the street.

Manage the tools. We manage the docs like code. With some work, you can customize the docs to do anything. You'll also do some maintenance from time to time.

Manage the process. Everyone has a stake in the docs, so you'll get feedback from a bunch of people. You'll need to balance docs requests with time-sensitive work. We're still a startup, and we need you to bring some discipline to the role.


  • Writing excites you. It's your craft. You're happy sharing your expertise with others. You have native-level English.
  • You have at least 3 years of tech writing experience. We’d love if you’ve written for highly technical B2B software. We’d love even more if you’ve documented APIs.
  • You've got technical chops. You can research, but you also know when it's time to ask for help.
  • You're not afraid of the command line. You can work with GitHub and Markdown. You're willing to get your hands dirty with some Javascript, HTML, and CSS.
  • You negotiate and prioritize projects so you can meet every deadline. You're flexible. You can work in an agile environment.
  • You love learning and you set aside time for it. A steep learning curve doesn't scare you.

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